Two years of research
Establishing digital entry points for people with limited literacy and limited digital skills creates a virtuous cycle that accelerates learning and development, benefiting individuals and strengthening communities and livelihoods.
Guidelines and recommendations
The following guidelines and recommendations offer a pathway to designing and implementing digital solutions that are more inclusive for users who need the most support. The guidelines should be applied throughout the phases of the standard product development life cycle.
Go to guidelines
How to make your own guidelines
Download the source code of this site on GitHub and read the documentation to learn how to build your own multi-language guidelines website.
Share your experiences
As with all guidelines, it is UNESCO’s intention that this remains a living document that is updated over time. Through implementation, guidelines and recommendations are shaped and sharpened.